"We like reactions - a reaction is walking out on us, a reaction is throwing tomatoes at the stage, that's a healthy psychological reaction."

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But there was something psychological happening there that was just a little bit different. And the other thing was, there was no stigma. Kids weren't going into the 'Center-for-Kids-That-Need-More-Help' or something like that. It was 826 Valencia.

— Dave Eggers