"The media loves to spend a lot of time talking about itself and do a lot of navel-gazing, which the general public isn't quite that interested in. They aren't really particularly concerned with whether our feelings are hurt or the things that we complain about. They have their own lives and their own jobs that are difficult as well. I think where the media has gotten itself in trouble is the sense that they're much more interested in things like parsing words and getting into fights about little minutia, as opposed to stepping back and seeing what the big picture is."