"When in doubt, I go to the phones a lot because it adds a new dimension and a new energy. It kind of takes me out of the equation if I feel like I irritated them or they aren't into the experience."

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The distraction, particularly of technology, impedes the innovative process. And when you add to that the distraction of working with colleagues who are in different time zones and/or who have a different approach to urgency and distraction, the potential for losing focus is abundant.

— David Livermore