"Keep skid chains on your tongue. Say less than you think. Cultivate a pleasant voice. How you say it is often more important than what you say."

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If e'er I win a parting token, 'Tis something that has lost its power-- A chain that has been used and broken, A ruin'd glove, a faded flower; Something that makes my pleasure less, Something that means--forgetfulness.

— Nathaniel Parker Willis