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— Annie Leonard"Our primary identity has become that of being consumers – not mothers, teachers, or farmers, but of consumers. We shop and shop and shop."
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Businesses are interacting with consumers to socialize rather than learn about customer expectations to in turn, deliver tangible value, improve product experiences, and invest in long-term relationships.
— Brian Solis
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If we want to move towards a low-polluting, sustainable society, we need to get consumers to think about their purchases.
— David Suzuki
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