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— Antonio Damasio"Leaving out appraisal also would render the biological description of the phenomena of emotion vulnerable to the caricature that emotions without an appraisal phase are meaningless events. It would be more difficult to see how beautiful and amazingly intelligent emotions can be, and how powerfully they can solve problems for us."
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
— W. Edwards Deming
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We want to believe in the essential, unchanging goodness of people, in their power to resist external pressures, in their rational appraisal and then rejection of situational temptations. We invest human nature with God-like qualities, with moral and rational faculties that make us both just and wise. We simplify the complexity of human experience by erecting a seemingly impermeable boundary between Good and Evil.
— Philip Zimbardo
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