"I thought it would be cool to Skype with fans on their birthday and spend, like, a half-hour with them. I did a couple of two-hour Skypes. I just hang out with them and play songs and stuff. At first they're kind of shy, but after a while they open up. I've had a lot of people tell me I'm doing something no one has ever done before."

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With the situation as gray as it could be, no one was more conspicuous in his calm presence of mind than Washington. They must be "cool but determined" he had told the men before the battle, when spirits were high. Now, in the face of catastrophe, he was demonstrating what he meant by his own example. Whatever anger or torment or despair he felt, he kept to himself.

— David McCullough