"The only time I get frustrated with activist criticism is if I have recognized them, and invited them to work with me to figure out how we solve this problem that they're concerned about, and either they don't engage out of the sense of purity - "I'm not going to shake his hand" - or you're not sufficiently prepared so you don't even know what to ask for, or you're not being strategic as an activist and trying to figure out how the process has to work in order for you to get what you want."