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— Bashar al-Assad"António Guterres role as Secretary-General in bringing all powers together is very essential` and we hope he can succeed, it's not easy of course."
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Like bees creating a beehive or ants creating an anthill we're all moving along creating something and we're not sure what it is.
— Joe Rogan
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The best way to apologize is to let the customer vent first. Don't interrupt, just take notes and make empathetic noises. You can even tell the customer that it makes you mad too. Second, ask the customer what their speed of need is. Tell them what they ant to hear. That you apologize, that you understand how they feel, that you are meeting with the appropriate people to get a resolve, and that it will be done in 24-hours.
— Jeffrey Gitomer
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