"The difference between ordinary and extra-ordinary is so often just simply that little word - extra. And for me, I had always grown up with the belief that if someone succeeds it is because they are brilliant or talented or just better than me... and the more of these words I heard the smaller I always felt! But the truth is often very different... and for me to learn that ordinary me can achieve something extra-ordinary by giving that little bit extra, when everyone else gives up, meant the world to me and I really clung to it."