"To be influential in our conversations, we must first be aware of two things, (1) what do we want to bring to the conversation and (2) what do we want to bring out in others."

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The great challenge facing us today is to learn once again how to talk to one another, not simply how to generate and consume information. The latter is a tendency which our important and influential modern communications media can encourage. Information is important, but it is not enough. All too often things get simplified, different positions and viewpoints are pitted against one another, and people are invited to take sides, rather than to see things as a whole.

— Pope Francis