"We certainly see opportunities in Vietnam for talented people to have jobs in the IT sector, including the improvement of the efficiency of the economy and the government."

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It was unnerving, the way she could go from cool efficiency to sarcastic to sweet within the space of thirty seconds. I found it very manipulative and controlling. It put the other person constantly on-guard. And it was extremely intimidating because you never knew when she was going to snap. I made a mental note to refine these skills within myself.

— Augusten Burroughs