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— Brian Solis"Welcome to a new era of marketing and service in which your brand is defined by those who experience it."
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Things rarely get stuck because of lack of time. They get stuck because the doing of them has not been defined.
— David Allen
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I like to think that we’re not defined by what happens to us…because so many times they’re beyond our control. I like to think that we’re defined by our choices and our decisions.
— Elizabeth Smart
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