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— Brian Tracy"Offer your customers a long-term relationship, then do everything possible to build and maintain it."
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Customers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive.
— Brian Tracy
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Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she or he only focuses on the garment hanging on the rail in the store.
— Giorgio Armani
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