"The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose."

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Compassion and love constitute non-violence in action. They are the source of all spiritual qualities: forgiveness, tolerance, all the virtues. They give meaning to our activities and makes them constructive. There is nothing amazing about being rich or highly educated; only when the individual has a warm heart do these attributes become worthwhile.

— Dalai Lama