"Nobody can make you angry without your consent, nobody can disappoint you without your consent, you have to give people consent to do these things."

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The zoo cannot but disappoint. The public purpose of zoos is to offer visitors the opportunity of looking at animals. Yet nowherein a zoo can a stranger encounter the look of an animal. At the most, the animal's gaze flickers and passes on. They look sideways. They look blindly beyond.

— John Berger