"Wars of opinion, as they have been the most destructive, are also the most disgraceful of conflicts."

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The past year's natural disasters have highlighted the invaluable contributions of volunteers in our communities. They have volunteered their time, energy and skills to save lives and to rebuild communities. In this they joined countless people around the world who volunteer every day in response to 'silent crises'. These often unsung heroes understand all too well that poverty, disease and famine are just as deadly and destructive as earthquakes, hurricanes and tsunamis.

— Kofi Annan