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— Chetan Bhagat"...but I guess it's better for people to shut up rather than rather than say something nasty. -ONE NIGHT @ THE CALL CENTER Chapter 1 page 22"
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While it is true that we must seek value added industries like food processing plants and call center operations, we must do what is necessary to expand and develop our economic profile.
— Alan Autry
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Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.
— Timothy Noah
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