"Even before I had an assistant, my calendar was color-coded and I had all these different e-mail rules for how to prioritize e-mails, so I made it a point years ago to figure all that stuff out because my life was a mess."

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I never hesitated to promote someone I didn't like. The comfortable assistant - the nice guy you like to go on fishing trips with - is a great pitfall. Instead I looked for those sharp, scratchy, harsh, almost unpleasant guys who see and tell you about things as they really are. If you can get enough of them around you, and have patience enough to hear them out, there is no limit to where you can go.

— Tom Watson