"Some false representations contravene the law; some do not. ... The sensibilities of no two men are the same. Some would refuse to sell property without carefully explaining all about its merits and defects, and putting themselves in the purchasers' place and inquiring if he himself would buy under the circumstances. But such men never would be prosperous merchants."

Previous Quote

Make your workplace into showcase that can be understood by everyone at a glance. In terms of quality, it means to make the defects immediately apparent. In terms of quantity, it means that progress or delay, measured against the plan, and is made immediately apparent. When this is done, problems can be discovered immediately, and everyone can initiate improvement plans.

— Taiichi Ohno