"Disruptive technology is a theory. It says this will happen and this is why; it's a statement of cause and effect. In our teaching we have so exalted the virtues of data-driven decision making that in many ways we condemn managers only to be able to take action after the data is clear and the game is over. In many ways a good theory is more accurate than data. It allows you to see into the future more clearly."

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My stepfather, John O'Hara, was the goodest man there was. He was not a man of many words, but of carefully chosen ones. He was the one parent who didn't try to fix me. One night I sat on his lap in his chair by the wood stove, sobbing. He just held me quietly and then asked only, "What does it feel like?" It was the first time I was prompted to articulate it. I thought about it, then said, "I feel homesick." That still feels like the most accurate description - I felt homesick, but I was home.

— Sarah Silverman