"If you tell me I can't understand you because of my color or you can't understand me because of your sexual orientation or she can't understand us because of her faith, well, if you can't have empathy how will you ever have solidarity?"

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If someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.

— Simon Sinek