"What happened to society? I go into business, I don't make it, I go bankrupt. I've been on food stamps and welfare, did anybody help me out? No. No. They gave me hope, they gave me encouragement, and they gave me a vision."

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You are not likely to bring out the best in people or nurture their creativity if every time you hear about their problems you instantly offer a solution Encourage people to look for their own solutions-and project the knowledge that they are capable of doing so.

— Nathaniel Branden