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— Daniel Goleman"Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention."
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Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.
— Daniel Goleman
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Leaders with empathy do more than sympathize with people around them: they use their knowledge to improve their companies in subtle, but important ways.
— Daniel Goleman
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