"The moment of crisis had come, and I must face it. My old fears, my diffidence, my shyness, my hopeless sense of inferiority, must be conquered now and thrust aside. If I failed now I should fail forever."

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No pains must be spared to wipe out all feeling of diffidence, embarrassment, or shame on the part of those receiving relief; [we] must be one great family of equals. The spiritual welfare of those on relief must receive especial care and be earnestly and prayerfully fostered. A system which gives relief for work or service will go far to reaching these ends.

— Heber J. Grant