"I like the challenge of getting players to rise to certain levels, but that's the easy part. The biggest challenge is to get them to believe in what we're doing. They have to understand that it's O.K. to have good days and bad days."

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I have always stressed to my girls that outer beauty fades but inner beauty lasts forever. Simple things like smiling and looking people in the eye could change someone's bad day into a good one. My mom always said that beauty is as beauty does, and I'm sure it will pass along to all the future generations of our family.

— Tina Knowles