"I concluded some time ago that a major part of success of a team, or of an individual, has a great deal to do with the intangible qualities possessed. The real key is in how a person see himself (humility), how he feels about what he does (passion), how he works with others (unity), how he makes others better (servanthood), and how he deals with frustration and success, truly learning from each situations (thankfulness). I believe those concepts are the essence of a good player, team, coach, or individual in any capacity in life."