"We have to get a lot tougher. If you get involved in a street fight, you can't lay down in the street and act like you're dead because they will kill you for sure. You might as well get up and fight."

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Everybody understands that no matter what your day-to-day job is, when something happens, everybody gets involved to get it fixed and make it right. It really comes down to teamwork. When people come into the culture and see that everybody in the company plays a role to make things happen, they also act. When people don't, then it just doesn't work, and they don't make it.

— Shellye Archambeau