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— Donald A. Norman"The designer shouldn't think of a simple dichotomy between errors and correct behavior; rather, the entire interaction should be treated as a cooperative endeavor between person and machine, one in which misconceptions can arise on either side."
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Hence intellect[ual perception] is both a beginning and an end, for the demonstrations arise from these, and concern them. As a result, one ought to pay attention to the undemonstrated assertions and opinions of experienced and older people, or of the prudent, no less than to demonstrations, for, because the have an experienced eye, they see correctly.
— Aristotle
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All the unhappiness of men arises from one single fact, that they cannot stay quietly in their own chamber.
— Blaise Pascal
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