"I was certainly seriously emotionally affected [ when Louise Hillary and Belinda Hillary died], but we were building the hospital at the time and I decided that the only thing to do was to carry on and complete the hospital - and it was a jolly good hospital too, I might say. So I really did it by working and working on the things that Louise and I had been working on."

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The key to overcoming resistance to change is to frame your actions and continually adjust them as you move forward to so that those who might be affected by any changes see them as useful and beneficial for them. This isn't as hard as it sounds. You just have to be vigilant in paying attention to how you're influencing the lives of people who matter.

— Stewart D. Friedman