"Acting a part is not always synonymous with lying; it is far often the best way of serving the truth. It is more truthful to act what we should feel if the community is to be well served rather than behave as we actually do feel in our selfish private feelings."

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One can think of a secretary actively operating a filing system, of a librarian actively cataloguing books, of a computer actively sorting out information. The mind however does not actively sort out information. The information sorts itself out and organises itself into patterns. The mind is passive. The mind only provides an opportunity for the information to behave in this way. The mind provides a special environment in which information can become self-organising. This special environment is a memory surface with special characteristics.

— Edward de Bono