"I guess I'm just quite observant and I pay attention to a lot of things. Human behavior really fascinates me."

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The vexing thing about human behavior is that when we say we know we should do something, we really and truly do know it. It's hard to be 50 lbs. overweight or smoke a pack a day or feel miserable every moment you spend at work and not understand in a deep and primal way that change is in order - and that in some cases it could even save your life.

— Jeffrey Kluger