"Man, if anybody knew the path that we've been on, no one in their right mind would ever try to duplicate it. That's something Nashville always tries to do, though. If something is successful, they try to repeat it by telling other people, "Hey, do what that guy did." I just don't think it works that way. The first one who gest there, the one that cuts the path ... it's always the roughest path but I think it's got the most reward at the end."

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The more successful enterprises are the more they try to replicate, duplicate, codify what makes us great. And suddenly they're inward thinking. They're thinking how can we continue to do what we've done in the past without understanding that what made them successful is to take risks, to change and to adapt and to be responsive. And so in a sense success breeds its own failure. And I think it's true of a lot of successful businesses.

— Lou Gerstner