"The truth is that momentum, in the sense in which we are discussing, is a feeling, and if it's a feeling, that means we have the ability to have it on our side at all times if we so choose."

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For example, I was discussing the use of email and how impersonal it can be, how people will now email someone across the room rather than go and talk to them. But I don't think this is laziness, I think it is a conscious decision people are making to save time.

— Margaret J. Wheatley