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— Gary A. Klein"If a situation is very, very turbulent, it has low validity, and there's no basis for intuition."
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There needs to be a certain structure to a situation, a certain predictability that allows you to have a basis for the intuition.
— Gary A. Klein
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By the time executives get to high levels, they are good at making others feel confident in their judgment, even if there's no strong basis for the judgment.
— Gary A. Klein
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