"This is a huge thing if you are going to have a positive impact on your spouse. You have to not only realize this, but you have to practice this."

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I find that a lot of people don't take the advice they're given. But I would do what they suggested, and then follow up with them and say: "Hey, thanks so much. Here's what I did. It worked out great." Now what happens? They feel pretty good about giving you the advice because they had a positive impact. So when I reach out to them again, they're more likely to actually respond to my e-mail or my call. And then they might be more willing to have coffee with me.

— Shellye Archambeau