"and we must learn to accommodate ourselves to the discovery that some of those cunningly-fashioned instruments called human souls have only a very limited range of music, and will not vibrate in the least under a touch that fills others with tremulous rapture or quivering agony."

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Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.

— Abdul Aziz Al Ghurair