"The potential of this nation is as boundless as the imagination and drive of the American people. . . . Quality management is not just a step. It must be a new style of working. Even a new style of thinking. The dedication to quality and excellence is more than good business; it's a way of life."

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Her mighty lakes, like oceans of liquid silver; her mountains with their right aerial tints; her valleys, teeming with wild fertility; her tremendous cataracts, thundering in their solitudes; her boundless plains, waving with spontaneous verdure; her brought deep rivers, rolling in solemn silence to the ocean; her trackless forests, where vegetation puts forth all its magnificence; her skies, kindling waves in the magic of the summer clouds and glorious sunshine;-no, never need an American look beyond his own country for the sublime and beautiful of natural scenery.

— Washington Irving