"Every good citizen adds to the strength of a nation. With that assumption I do not hesitate to say that the nation of Chile is better for our presence, and the same thing is happening in every other nation where we are operating."

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A great thinker once described innovative thinkers this way: "Some men see things as they are and say, 'Why?' I dream of things that never were and say, 'Why not?'" Innovative thinkers are constantly asking questions such as these. How can we improve recruiting, hiring and training. How can be add greater value to our products and services by making them even better? How can we do more to nourish the personal as well as professional development of our people? What more can we do as a good citizen where we do business?

— Rosabeth Moss Kanter