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— Greg Smith"If clients don’t trust you they will eventually stop doing business with you. It doesn’t matter how smart you are."
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The junk merchant doesn't sell his product to the consumer, he sells the consumer to his product. He does not improve and simplify his merchandise. He degrades and simplifies the client.
— William S. Burroughs
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It makes me ill how callously people talk about ripping their clients off I don’t know of any illegal behavior, but will people push the envelope and pitch lucrative and complicated products to clients even if they are not the simplest investments or the ones most directly aligned with the client’s goals? Absolutely. Every day, in fact.
— Greg Smith
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