"Civil servants are fully aware of the challenges the British economy faces. They are, after all, working tirelessly and professionally to support the coalition government through the current challenges, every day, and in every part of Britain."

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There are too many countries where the values we take for granted in our civil servants simply do not exist. Seeing these values in action, applied with dedication by hardworking individuals, makes me proud to lead a service that is making life better for millions across Britain.

— Gus O'Donnell, Baron O'Donnell