"We are more anxious to speak than to be heard."

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How I feel about and behave toward myself is the basic determinant of most of my behavior. If I improve my self-regard, I will find that dozens of behaviors change automatically. If, for example, I increase my feelings of self-competence, I will probably be less defensive, less angered by criticism, less devastated if I do not get a raise, less anxious when I come to work, better able to make decisions, and more able to appreciate and praise other people.

— William Schutz