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— Howard Schultz"I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not."
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Trust is simply a set of expectations about the present and the future. The key is to ensure that these are chosen and evaluated based upon awareness versus fear.
— Bill Crawford
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We do not view 2005 to be a clean operating year, and the positives of beating expectations are offset by guidance moving around.
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