"You come out of a working-class environment, you know, working-class kids always put them themselves together because it's one of the only things they had. You had control of your image."

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The virtue of small-to-midsize companies is that they tend to be more flexible and it is easier to experiment with new ways of working. So just try to tackle one problem you're really struggling with, together with your team. Get started and see what happens. Chances are you will be happy with the outcome.

— Roger Martin