"When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed. Your emotional quotient goes up because you are no longer almost random in your response."

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Our life is managed from behind the scenes: we are actors in dramas that we cannot interpret. Of almost no decisive event can we say: this was our own choosing. We happen upon careers, necessity pushing, blind inclination pulling. If we stop to think we are amazed that we should be what we are.

— Walter Lippmann