"I run my operation like a family business. I sign every check, every receipt, I'm not tough, but I'm strong."

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The pace at eBay was frantic and urgent. We knew that if we didn't move fast, somebody would come into the market and quash us. Participant doesn't make a lot of sense from a financial investment perspective, so it's unlikely that other people will be approaching the business in the same way. So you see less urgency; you see a thoroughness and willingness to spend extra time to get things right. Which I think is really important.

— Jeffrey Skoll