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— Jack Ma"Success and profitability are outcomes of focusing on customers and employees, not objectives."
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I don't look at business as a zero-sum game. I don't. I've never seen it play out that way in our industry, and I think you innovate and you add value, deliver value back to customers, and you get value back from the world.
— Marc Benioff
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Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.
— Joel Spolsky
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