"I wanted to change the rules of engagement, asking for more- from fewer. I was insisting that we had to have only the best people...If you wanted excellence, at a minimum, the ambience had to reflect excellence."

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I can walk into a room and create a good ambience. I was taught all about this back when I studied acting. One of the things they would teach you is how to send out positive signals when you enter a room. I am glad I learned this.

— Jean Reno