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— James E. Faust"Leadership is about three-fourths show-the-way and about one-fourth follow-up."
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Once we get them in the studio, you interview a person the same way you would interview another. You ask them a question. You let them answer. You try to listen closely and then ask a follow-up.
— Bob Schieffer
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Follow-up is personal. It must be done by someONE; not by someTHING. For it to be effective we must set the pace. We can't permanently sell something we don't make time to get into our lives.
— Dawson Trotman
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