"Forgiving behavior is dealing with situations as they arise in an assertive manner and then letting go of any lingering resentment. As the leader, if you are not able to let go of the resentment, it will consume you and render you ineffective."

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If you cheat, if your weights and measures are inaccurate, if your financial dealings are shoddy, if you take things that do not belong to you, you won't be able to hide it forever. People will find out. Then your reputation and your business will suffer, because people don't want to deal with someone who can't be trusted.

— Wayne D. Dosick